Privacy Policy
Privacy Policy for Luxury Lover Toys & Robots
Effective Date: 31 October 2025
Company Name: Luxury Lover Toys & Robots
ABN: 29 597 436 181
Email: [email protected]
Support: [email protected]
WhatsApp: +61 416 282 313
Website: https://luxurylovertoys.com
1. Introduction
At Luxury Lover Toys & Robots, your privacy is our priority.
We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or purchase our products.
2. Information We Collect
We may collect personal information from you in a variety of ways, including when you visit our website, place an order, or communicate with us.
The types of information we may collect include:
Your full name
Billing and shipping address
Email address and contact number
Payment details (processed securely through third-party payment gateways)
Account login credentials (if applicable)
Browsing behaviour, device information, and IP address (via cookies and analytics tools)
We only collect information that is reasonably necessary to provide our products and services to you.
3. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfil your orders
To provide customer support and respond to inquiries
To personalise your shopping experience
To send order confirmations, updates, and shipping notifications
To improve our website, products, and services
To send you promotional offers or newsletters (only with your consent)
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
4. Information Sharing and Disclosure
We respect your privacy and do not sell, rent, or trade your personal information.
However, we may share limited information with trusted third parties in the following situations:
With shipping and logistics partners to deliver your order
With payment processors to securely complete your transaction
With service providers who assist in website hosting, email delivery, or analytics
When required by law or a valid legal request (e.g. court order, government inquiry)
All third parties are required to handle your data in accordance with strict privacy and confidentiality obligations.
5. Security of Your Information
We take reasonable steps to safeguard your personal data from misuse, loss, or unauthorised access.
This includes using SSL encryption, secure payment gateways, and restricted access protocols on our systems.
Despite our efforts, no online transmission or storage system can be guaranteed 100% secure, but we continuously monitor and improve our security practices.
6. Your Rights and Choices
You have the right to:
Access and request a copy of your personal information
Correct or update your personal information if inaccurate
Request deletion of your data (where legally permitted)
Opt out of receiving promotional communications
To exercise these rights, please contact us at [email protected].
We will respond to your request within a reasonable timeframe in compliance with the Australian Privacy Principles.
7. Cookies and Tracking Technologies
Our website uses cookies and analytics tools to enhance your browsing experience, track performance, and understand visitor behaviour.
You can manage or disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.
8. Children’s Privacy
Our website and products are strictly intended for adults aged 18 years and over.
We do not knowingly collect or store personal information from individuals under 18.
If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
9. International Data Transfers
Our website may use third-party services hosted outside Australia (e.g., cloud storage, payment processing).
By using our site, you consent to the transfer of your information to these service providers, who are required to protect your data in line with privacy regulations.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The latest version will always be posted on our website with an updated “Effective Date.”
Your continued use of our website after any updates signifies your acceptance of the revised policy.
11. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy or how we handle your data, please contact us:
📧 [email protected]
📞 WhatsApp: +61 416 282 313
🌐 https://luxurylovertoys.com
© 2025 Luxury Lover Toys & Robots. All rights reserved.
ABN: 29 597 436 181
