Privacy Policy for Luxury Lover Toys & Robots
Effective Date: 31 December 2025
Company Name: Luxury Lover Toys & Robots
Trading Name: Luxury Lover Toys & Robots is a trading name of Luxury Lover Toys & Robot
ABN: 29 597 436 181
Email: [email protected]
Support Email: [email protected]
WhatsApp: +61 416 282 313
Website: https://luxurylovertoys.com
1. Introduction
At Luxury Lover Toys & Robots, your privacy is extremely important to us. We are committed to protecting your personal information and handling it responsibly and transparently.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) when you visit our website or purchase our products.
2. Information We Collect
We may collect personal information in a variety of ways, including when you browse our website, place an order, create an account, or contact us.
The information we may collect includes:
Full name
Billing and shipping address
Email address and phone number
Payment details (processed securely via third-party payment gateways — we do not store card details)
Account login information (if applicable)
Order history and customer support communications
Device information, IP address, and browsing behaviour (via cookies and analytics tools)
We only collect information that is reasonably necessary to provide our products and services.
3. How We Use Your Information
We use your personal information for the following purposes:
To process, confirm, and fulfil orders
To provide customer support and respond to enquiries
To communicate order updates, shipping notifications, and service messages
To personalise your shopping experience
To improve our website, products, and services
To comply with legal and regulatory obligations
To send marketing communications or promotional offers only where you have provided consent
You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
4. Disclosure of Personal Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share limited personal information with trusted third parties only when necessary, including:
Shipping and logistics providers to deliver your orders
Payment processors to securely complete transactions
IT service providers, website hosting, email delivery, and analytics services
Government authorities or regulators where required by law
All third parties are required to handle your information securely and in accordance with privacy and confidentiality obligations.
5. Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures include:
SSL encryption
Secure third-party payment gateways
Restricted system access
Regular monitoring of security practices
While no online system is completely secure, we continuously review and improve our safeguards to protect your data.
6. Your Rights and Choices
You have the right to:
Request access to your personal information
Request correction of inaccurate or outdated information
Request deletion of your personal data (where legally permitted)
Opt out of marketing communications at any time
To exercise these rights, please contact us at [email protected]
We will respond within a reasonable timeframe in accordance with Australian Privacy Principles.
7. Cookies and Analytics
Our website uses cookies and analytics tools to enhance functionality, analyse performance, and improve user experience.
Cookies may collect anonymous data such as browser type, pages visited, and time spent on the site. You can manage or disable cookies via your browser settings; however, some website features may not function properly if cookies are disabled.
8. Children’s Privacy
Our website and products are intended strictly for individuals aged 18 years and over.
We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately so it can be deleted.
9. International Data Transfers
Some third-party service providers we use (such as payment processors or cloud services) may be located outside Australia.
By using our website, you consent to your personal information being transferred to these providers, who are required to protect your data in line with applicable privacy standards.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The latest version will always be published on this page with an updated Effective Date. Continued use of our website after updates indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
Email: [email protected]
WhatsApp: +61 416 282 313
Website: https://luxurylovertoys.com
© Luxury Lover Toys & Robots. All rights reserved.
Luxury Lover Toys & Robots is a trading name of Luxury Lover Toys & Robot.
ABN: 29 597 436 181
